Rom Drive

How can I get a computer to correctly recognize my DVD-ROM?
I am working on an eMachines T1855 and for some reason the unit DVD-ROM stopped working. I know, however, that the team still has access to it because when I right-click the disk and click "Eject", the unit ejected. When I put a disc in it, the drive icon does not change and when I click on it says "Insert a disk into drive D:" I checked the BIOS to see if it was recognizing and had down correctly as a Samsung DVD drive. Does anyone know what steps to take to solve this problem?
Usually, when I meet with this, the drive motor (the part that spins the disc) is burned, or the motor for positioning the read head is stuck / burnt. You can be looking at replacing the unit. Try creating a boot CD and boot from the CD .. This will let you know if the windows causing the problem or is the unit.
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